CASE STUDY
How Pyne fast-tracked ISO 27001 certification to win enterprise trust with Secfix

About Pyne

Pyne is an innovative onboarding tool designed to help companies onboard users faster and more efficiently, particularly when dealing with complex products and free trials. By embedding an intelligent onboarding agent directly into their product, Pyne enables users to quickly find their “aha” moment - the point where they truly understand and appreciate the product’s value.

Website

https://pyne.ai/

Location

Germany, Berlin

Industry

B2B

B2B SaaS

Customer Success

Software

Employees

2-10

The Challenge

Meeting enterprise security demands

As Pyne expanded and began working with larger, upmarket companies, they encountered increasing demands for ISO certification. These enterprise-level clients required robust security measures and regulatory compliance as a prerequisite for collaboration. With limited internal resources and a tight deadline, Pyne needed to obtain ISO certification as quickly as possible to maintain ongoing conversations with potential customers and establish credibility.

The Solution

Secfix simplifies ISO 27001 certification

Pyne turned to Secfix to simplify the ISO 27001 certification process. Secfix provided an all-in-one platform that made it easy to manage security protocols, maintain documentation, and prepare for certification reviews. By offering templates, automated updates, and structured task management, Secfix became an essential partner in Pyne’s journey toward compliance.

Why Secfix

Trusted compliance partner

Secfix’s platform eliminated the need to search for documents across multiple locations, offering a centralized hub for all compliance-related materials.

  • Automation: Automated reminders and task lists helped Pyne stay on track without letting essential processes fall through the cracks.
  • Vendor Management: The integrated vendor list feature made it easy to manage third-party relationships and ensure consistent security measures.‍
  • Expert guidance: Pyne valued the exceptional communication and support from the Secfix team, which made the certification journey smoother and more manageable.
Results

Faster certification & Stronger security

Securing ISO 27001 certification allowed Pyne to continue discussions with high-profile clients, strengthening trust in their commitment to security. With Secfix’s platform, Pyne can now efficiently manage ongoing compliance, saving time and effort in maintaining documentation and ensuring readiness for future audits. Additionally, the process has helped Pyne develop a stronger security culture by identifying areas for improvement early and embedding compliance into their daily operations.

Working with Secfix has been an incredibly positive experience. Beyond just getting the job done, their team has been supportive, helpful, and great to collaborate with. Secfix made our ISO 27001 certification process faster and far more efficient - and we’re confident it will continue to save us time and effort moving forward

Can Gerling

Founders Associate