Framework Guide

Do I need ISO 27001 if my business is not technology-oriented?

Jessica Doering
November 17, 2025

Let's start with an assumption: You have a business that handles customer data, such as contract and billing data, and you may be wondering how you should protect it. The GDPR (or/and other regulations and directives that apply to regions) is most likely to come to mind here. 

That's because while ISO 27001 is usually associated with technology-focused companies, its importance and reach extends far beyond the technology industry. 

What was ISO 27001 all about? ISO 27001 is an internationally recognized standard for information security management systems (ISMS). It provides a systematic approach to managing sensitive information and protecting it from various risks.

ISO 27001 can help you establish a framework for identifying, assessing, and mitigating information security risks, regardless of your industry. Even if your business is not primarily technology-driven, you still deal with valuable or sensitive information. As mentioned earlier, this includes any customer data, financial records, employee information, and even intellectual property! 

We have listed some reasons why ISO 27001 can be beneficial for your non-technical company:

Regulatory Compliance

Compliance requirements for data protection and information security are not limited to the technology sector. Many industries, such as healthcare, finance, and legal services, have specific regulations and standards related to protecting sensitive information. ISO 27001 can help you meet these compliance obligations.

Customer Trust

Implementing ISO 27001 demonstrates your commitment to protecting your customers' information. It can enhance your reputation and build trust with your clients, even if your business is not primarily tech-oriented. Many customers are increasingly concerned about the security of their data and prefer to work with organizations that have robust information security practices in place.

Risk Management

ISO 27001 provides a systematic and risk-based approach to managing information security. It helps you identify vulnerabilities, assess risks, and implement appropriate controls to mitigate those risks. This proactive approach can help prevent data breaches, unauthorized access, and other security incidents that could negatively impact your business, regardless of its technological focus.

Supplier and Partner Requirements

Your business may have partnerships or contractual agreements with other organizations that require you to demonstrate adequate information security practices. ISO 27001 certification can serve as proof of your commitment to information security and facilitate collaboration with partners who prioritize secure handling of data.

Business Continuity

ISO 27001 emphasizes the need for business continuity planning and disaster recovery. Even non-tech-oriented businesses can face disruptions due to various factors like natural disasters, power outages, or human errors. Having a robust information security management system in place can help ensure the availability and integrity of critical information and maintain business operations during such incidents.

These arguments prove that ISO 27001 is also beneficial to non-technical organizations by providing a structured approach to information security, meeting regulatory requirements, building customer confidence, managing risk, meeting partner expectations, and ensuring business continuity. All strong arguments to tackle the project of ISO 27001 certification. We help you to do it... and we do it directly with an automation of this comprehensive undertaking: Obtaining an ISO 27001 certification.  

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