About ICT-B

ICT-B Associates is an established, independent multi-vendor IT hardware and software reseller. Known for its added-value services and strong industry partnerships, ICT-B helps clients optimize their ICT investments across both private and public sectors.

Website

https://ict-b.be/

Location

Belgium

Industry

B2B SaaS

B2B

Employees

2-10

The Challenge

Enterprise clients were demanding ISO 27001 certification

As ISO 27001 became a standard requirement in enterprise procurement processes, ICT-B recognized theneed to align with the expectations of its customer base - which includes large private organizations andpublic institutions.

"We noticed that many of our enterprise customers either appreciated or required ISO certification. It becameclear we had to take action,"
- Rogier Verbruggen, Managing Partner at ICT-B Associates

These clients often hold ISO certifications themselves and operate within strict security frameworks. AsRogier explains:
"It's only normal that they expect the same level of seriousness and commitment to security from theirpartners."

While ICT-B already maintained solid internal practices, navigating the ISO process on top of daily operationsrequired focused support and guidance.

"I had to manage it on top of my other responsibilities. We really didn't know where to start."

The Solution

End-to-end support with Secfix

To streamline the journey, ICT-B partnered with Secfix, gaining both the tools and expert guidance to executeeffectively.

"Secfix introduced us to the entire certification roadmap - timelines, requirements, upcoming challenges. Mostimportantly, we had a dedicated expert guiding us every step of the way."

This collaboration brought clarity, structure, and momentum - helping ICT-B implement the necessarycontrols while staying aligned with operational priorities.

Why Secfix

Dedicated guidance meets intuitive compliance platform

The combination of personal advisory support and the Secfix platform proved instrumental.

"It was extremely helpful to have the same person throughout the entire process. He knew where I neededsupport and filled in the gaps."

The platform offered a clear, structured view of progress, helping ICT-B stay organized and on schedule - notjust for certification, but for long-term maintenance.

"It's designed for companies that don't have dedicated compliance teams but still want to meet the higheststandards efficiently and with confidence."

Results

Validation, reassurance, and commercial impact

While ICT-B already had robust security practices in place, the ISO 27001 process served as an external validation of their environment - offering both reassurance and clarity. "Going through the certification helped confirm that many of our practices were already strong, which in itself How ICT-B Fast-Tracked ISO 27001 Certification with Secfix was reassuring. At the same time, it showed us exactly where we could improve and tighten things further - which was genuinely valuable." The certification also fostered stronger internal alignment: every team member - from operations to sales - participated in the process, received training, and is now actively part of maintaining compliance. "Everyone within ICT-B had to engage with the process to some extent. That shared understanding allows our commercial team to have informed, open conversations with clients about our approach to security and compliance." This makes it easier to engage with enterprise and public-sector customers whose own

For companies that don't have dedicated resources for compliance and certification, trying to manage ISO27001 internally adds unnecessary complexity. With Secfix, we had structure, expertise, and confidence fromday one.

Rogier Verbruggen

Managing Partner at ICT-B Associates